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Force a form's header to change from "Product: New Service" to "Service: New Service"?

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Posted on by vdusc

Hi all,

Not sure if this is the right forum to ask this question but we've been dealing with something annoying in Sales Hub for the last couple months. We changed our /Product/ table's display name to /Service/, and the expectation was that the change would propagate to all command buttons and forms. However, neither was the case. As the screenshots below demonstrate, on the /Service Form/ the header now reads /Product: New Service/ (instead of /Service: New Service/) and on several command buttons the verbiage still reads /Add Product/ instead of /Add Service/.

Why is this, and what can we do to make the language used in these instances reflect the new display name?

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Leah Ju Microsoft Employee on at

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Force a form's header to change from "Product: New Service" to "Service: New Service"?

Hi Partner,

The product team may need to be consulted for design issues, and you will need to open a ticket with the support team so they can contact the product team.

Get Help + Support - Dynamics | Microsoft Docs

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah
vdusc 2 on at

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Force a form's header to change from "Product: New Service" to "Service: New Service"?

Thank you for the prompt response! Might be asking the impossible here, but would you happen to know why this is by-design?
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Leah Ju Microsoft Employee on at

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Force a form's header to change from "Product: New Service" to "Service: New Service"?

Hi Partner,

It is not enough to change the display name of the table.

1.Form header title

It seems that we can't change it, which is by-design.

For other entities, only New + table name， but product table show: Product: New +table name

2.Button:

You can use Ribbon Workbench to edit the label of the button.

--Download and import file as solution.

--Create another new solution, add existing entity--Product.

--Open this tool and select the new created solution.

Select this button, then click 'Customize Button', then you can edit it:

--Change all with value you need, publish.

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah