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Service | Customer Service, Contact Center, Fie...
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How to submit the onchange field value when submit the entity form in portal

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Hi All,

On submit button click in entity form , i have tried to set the text area field value [value got populated] however after submit the entity form , populated value in text area getting cleared in portal. it would be grateful if you could have provide solution for this.

  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: How to submit the onchange field value when submit the entity form in portal

    Hi Partner,

    Please try to use the following settings to set repopulate value for field.

    1.Open the entity form and create a new form metadata.

    pastedimage1600655023032v1.png

    2.Select Type as "attribute" and select the field you need to do repopulate, In my case I chose the title of incident.

    pastedimage1600655103500v2.png

    3.In the "Prepopulate Field" section, set the value you need.

    pastedimage1600655156356v3.png

    If you set value here, then this field will be populated with this value when load the form.

    4.You could also set value on save directly.

    pastedimage1600655230504v4.png

    Here I used the 3 step and when I open the new case form, the title field has been populated automatically with my set value.

    pastedimage1600655308015v5.png

    Best Regards,

    Leo

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