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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Customer settlement vo...
Microsoft Dynamics AX (Archived)

Customer settlement voucher posting to stop

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Posted on by Muhammad Fahad 470

Dear All,

I am using Dynamics 365 On prem.

I want to stop 'Customer settlement voucher' which is auto generated by system at the time of posting AR payment journal. Before posting journal, I do change payment financial dimensions and these dimensions are different than Customer invoice dimensions. I strongly believe that this unnecessary settlement voucher system is posting due to financial dimension change only. I may be wrong if someone has different experience.

Cutting short the story, I want to stop this settlement voucher posting. I am unable to understand the logic. I unchecked Automatic settlement Slider on AR parameter level and at customer posting profile level. 

Any quick help will be highly appreciated,

Thanks alot.

Muhammad Fahad.

*This post is locked for comments

  • Suggested answer
    Muhammad Fahad Profile Picture
    Muhammad Fahad 470 on at
    RE: Customer settlement voucher posting to stop

    Dear Ludwig,

    OK. Thank you.

    It was great support from a reliable consultant like you. Now this thread is closed.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer settlement voucher posting to stop

    No. I don't think that you can avoid those postings if you change the financial dimension values and just have to live with it.

  • Muhammad Fahad Profile Picture
    Muhammad Fahad 470 on at
    RE: Customer settlement voucher posting to stop

    Dear Ludwig,

    Is there any other testing you want me to perform on Dynamics 365?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer settlement voucher posting to stop

    Hi Muhammad Fahad,

    There are some country-specific functionalities related to vendor payments where financial dimensions can be inherited from the original invoice into the payment journal to track what has been paid. This might be one of the reasons why you see this behavior.

    Best regards,

    Ludwig

  • Muhammad Fahad Profile Picture
    Muhammad Fahad 470 on at
    RE: Customer settlement voucher posting to stop

    Dear Ludwig,

    Thanks for your reply.

    Because payment hits balance sheet account and we dont need too many attachments of financial dimensions.

    OK i got it that we cant get rid off this 'Customer settlement voucher'. Is there any strong logic behind posting of settlement voucher?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer settlement voucher posting to stop

    Hi Muhammad Fahad,

    I double checked that on my demo machine and would say that you cannot get rid of the additional voucher transactions with the posting type "vendor settlement" if you change the financial dimensions.

    Why is it that you need to change the financial dimensions?

    Isn't this a payment related balance sheet transaction for which you don't need financial dimensions, such as a cost center?

    Best regards,

    Ludwig

  • Muhammad Fahad Profile Picture
    Muhammad Fahad 470 on at
    RE: Customer settlement voucher posting to stop

    Yes. I use Settlement form for invoice fetching. Secondly, i remove/edit/change the financial dimensions as well.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer settlement voucher posting to stop

    Hi,

    When you create a payment journal do you open the settlement form and mark the transactions for settlement?

    Best regards,

    Ludwig

  • Muhammad Fahad Profile Picture
    Muhammad Fahad 470 on at
    RE: Customer settlement voucher posting to stop

    HI Ludwig,

    Thanks for reply.

    I already mentioned that i unchecked 'Automatic settlement' slider. It does not work.

    Is there any other option to check or uncheck?

    Regards,

    Muhammad Fahad.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer settlement voucher posting to stop

    Hi Muhammad Fahad,

    In the AR parameters form (settlement tab) there is a parameter that allows you to switch automatic settlements on and off.

    Please check how this parameter is setup and switch it off if you do not want to have automatic settlements in the future.

    Best regards,

    Ludwig

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