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Dynamics 365 Community / Forums / Customer Service forum / Unable to access the s...
Customer Service forum

Unable to access the security tabs through Chrome anymore

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Posted on by Deborah St.Ouerre 5

Logging in to CRM using Chrome 

- go to Settings > Security > Users

It runs but nothing happens

I installed the old chrome version 75.0.3770.80 (Official Build) (64-bit)

and everything works ok but my network people keep overwriting.  Do we have any idea when this problem will be fixed

Categories:
Case Management
I have the same question (0)
  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    It's a known issue in a particular 75 version chrome.

    I tried in my instance in chrome 76.0.3809.100, and it also worked well.

    pastedimage1566970928814v1.png

    So I think that you could update your chrome to the latest 76 version.

    If the problem still exits, try to clear the caches and cookies in your chrome and try again. You could also use Inprivate window on chrome.

    Hope it helps.

    Best Regards,

    Leo

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