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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Restore an opportunity
Customer experience | Sales, Customer Insights,...
Suggested answer

Restore an opportunity

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Posted on by Community member
Hello.
 
How can I restore an opportunity? It was cancelled because someone deleted the related company
  • Inogic Profile Picture
    Inogic 438 on at
    Restore an opportunity
    Hi Guilherme,
     
    Looking for a solution to restore accidentally deleted Microsoft Dynamics 365 CRM records? No worries. Undo2Restore  app by Inogic can help you efficiently restore deleted records from the system with just a click of a button.

    Undo2Restore can also help you undo unwanted record changes for both OOB and custom entities. Additionally, app enables users to undo or restore data in multiple records. With its latest release, Undo2Restore has also enabled users to restore or undo CRM record changes in bulk.

    If you are interested in trying the app for your needs, you can download/install the app for a 15-day free trial from our website or Microsoft AppSource.

    With its simple and well-documented configuration  steps, it will take you no time to begin with Undo2Restore app and start restoring deleted records in Microsoft Dynamics 365 CRM.

    I hope it helps.
     
    Thanks!
  • Suggested answer
    Rutul Chauhan Profile Picture
    Rutul Chauhan 2 on at
    Restore an opportunity
    Hi,
     
    If it was deleted, you can use XRM toolbox: Recycle bin to restore relevant record/opportunity. 
  • Community member Profile Picture
    Community member 8 on at
    Restore an opportunity

    Restore and

  • Suggested answer
    RPRedmond Profile Picture
    RPRedmond 8 on at
    Restore an opportunity
    In answering the question I'm assuming a few things:
    • The Opportunity status was set to Lost / Cancelled and not deleted.
    • The Closed Opportunity view is available for the user
    • The Opportunity Views and Forms have their default buttons (ie buttons have not been removed)
    The steps are simple:
     
    1.  Navigate to Opportunities
    2.  Select "Closed Opportunity" or "Lost Opportunity" view
    3.  Select the Opportunity from the grid that you would like to re-open
    4.  Click the "Re-open Opportunity" button from the toolbar
     
    I've created a quick video that shows how to re-open a closed Opportunity.  (3) How to Re-Open an Opportunity - YouTube
     
    Note:  The same process applies to Opportunities that have been closed as Won or Lost
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Restore an opportunity
    Hey.
     
    The answer to this might vary depending on the status of the opportunity. 
    - If the opportunity is closed or disqualified, you can try updating the status.
    - If the record was removed from Dynamics in the last 28 days, you can restore to another environment and simply export the record (into an excel) and then import on the appropriate environment
     
    Regards,

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