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Session Id :
Finance | Project Operations, Human Resources, ...
Answered

closing fiscal year issue

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Posted on by 205


while closing the the previous fiscal year we can not do any posting in the current year? any help closing the year is consuming days of time

  • Taysir Saidi Profile Picture
    Taysir Saidi 205 on at
    RE: closing fiscal year issue

    thanks for reply

    its seem that the problem due to customization that create an extend table from generaljournalaccountentry we delete the customization and took around 1 day to close

    thanks again for your effort

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: closing fiscal year issue

    Hi Taysir Al Saidi,

    This is more likely to be the performance issue might caused due to rationalization or customization. Please get developer involved which can take a look what is happening on the back end.

    And i would just like to know the step by step process that you took to perform year-end closing. So that we could try to understand the issue better. 

    Thanks,

    Ajit Ranjan Dhal 

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: closing fiscal year issue

    Ok.

    Then get a developer involved who can have a look at it.

    Best regards,

    Ludwig

  • Taysir Saidi Profile Picture
    Taysir Saidi 205 on at
    RE: closing fiscal year issue

    i reset the form but it doesn't make any difference

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: closing fiscal year issue

    Hi Taysir,

    Have you tried removing the personalizations for this form by resetting the users usage data for this form?

    Does this make a difference?

    Best regards,

    Ludwig

  • Taysir Saidi Profile Picture
    Taysir Saidi 205 on at
    RE: closing fiscal year issue

    no this form is customized by user using the personalize of the form

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: closing fiscal year issue

    Hello Taysir Al Saidi,

    Can you have a chat with one of your developers?

    This form seems to be a bit modified and they will probably be able having a look at this and what might make the form looks fade/stuck.

    Best regards,

    Ludwig

  • Taysir Saidi Profile Picture
    Taysir Saidi 205 on at
    RE: closing fiscal year issue

    fade.png

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: closing fiscal year issue

    Hi Taysir,

    Can you share some screenprints that illustrate the issue especially the fading of the screen?

    Many thanks,

    Ludwig

  • Taysir Saidi Profile Picture
    Taysir Saidi 205 on at
    RE: closing fiscal year issue

    1. While running year end closing process?

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