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Customer experience | Sales, Customer Insights,...
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ExchangeService.findItems call fails outlook.office365.com:443 failed to respond

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  • Leah Ju Profile Picture
    Microsoft Employee on at
    ExchangeService.findItems call fails outlook.office365.com:443 failed to respond
    Hi,
    Could you tell me what app you are using in Dynamics 365?
  • Community member Profile Picture
    2 on at
    ExchangeService.findItems call fails outlook.office365.com:443 failed to respond
    Hi Leah,
     
    Thanks for responding.

    We have integrated to exchange server (using EWS ews-java-api-2.0) in our java app.

    Our customer facing issue in production env when our app try to connect to exchange server and read incoming mail.

    Customer account klantenservice@telesur.sr is authenticating to exchange server successfully but then fails with below error when performs ExchangeService.findItems call. 

    UNHANDLED EXCEPTION: microsoft.exchange.webservices.data.core.excep tion.service.remote.ServiceRequestException: The request failed. The request failed. outlook.office365.com:443 failed to respond ****: microsoft.exchange.webservices .data.core.exception.service.remote.ServiceRequestException: The request failed. The request failed. outlook.office365.com:443 failed to respond at microsoft.exchange.webservices.data.core.request.SimpleServiceRequestBase.internalExecute(SimpleServiceRequestBase.java:74) [ews-java-api-2.0.jar:] at microsoft.exchange.webservices.data.core.request.MultiResponseServiceRequest.execute(MultiResponseServiceRequest.java:158) [ews-java-api-2.0.jar:] at microsoft.exchange.webservices.data.core.ExchangeService.findItems(ExchangeService.java:985) [ews-java-api-2.0.jar:] at microsoft.exchange.webservices.data.core.ExchangeService.findItems(ExchangeService.java:1049) [ews-java-api-2.0.jar:]

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