Finance | Project Operations, Human Resources, ...

Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

(1) Share

Report

Posted on by Community Member

Hi,

I am processing my companies second tax return via MTD.

I have settled and posted the VAT for the period and then retrieved out obligation from HMRC.

I am now trying to 'collect data' which should return all of my transactions with VAT on them but when I do this I get a message saying that 'no new records can be found'.

I have tried going back through the step by step guide but can't see anything obvious causing the problem.
This worked last quarter.

Cheers,

Sam

All responses (3)

Answers (0)

Suggested answer

Alireza Eshaghzadeh 13,585 Super User 2025 Season 1 on at

Like (1)

Report

Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

Hi,
Please check "Electronic message items" if the tax payment(s) is already collected by another message id.
kanikachoudhary2311 15 on at

Like (0)

Report

Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

I'm also getting this message 'no new records can be found'. Did you find the solution to this ?
Annaick on at

Like (2)

Report

RE: Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

Hi Sam,

you need to check

* Populate record action setup / on line user edit if settlement period match customer settlement period.

* Check also the date of your sales tax payment. If it is outside settlement date range, you may have to change populate record action / document date (from 'transaction date' to 'From date')

From screen shot, you have same date on completed VAT obligation and new VAT return

Kind regards

Annaick