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Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

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Hi,

I am processing my companies second tax return via MTD.

I have settled and posted the VAT for the period and then retrieved out obligation from HMRC.

I am now trying to 'collect data' which should return all of my transactions with VAT on them but when I do this I get a message saying that 'no new records can be found'.

I have tried going back through the step by step guide but can't see anything obvious causing the problem.
This worked last quarter.

Cheers,

Sam

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Annaick Microsoft Employee on at

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Hi Sam,

you need to check

* Populate record action setup / on line user edit if settlement period match customer settlement period.

* Check also the date of your sales tax payment. If it is outside settlement date range, you may have to change populate record action / document date (from 'transaction date' to 'From date')

From screen shot, you have same date on completed VAT obligation and new VAT return

Kind regards

Annaick

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kanikachoudhary2311 21 on at

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I'm also getting this message 'no new records can be found'. Did you find the solution to this ?

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Alireza Eshaghzadeh 14,842 Super User 2026 Season 1 on at

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Hi,
Please check "Electronic message items" if the tax payment(s) is already collected by another message id.

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