Skip to main content



No record found.

Dynamics 365 Community / Forums / Finance forum / Making Tax Digital - W...
Finance forum

Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

Posted on by Microsoft Employee


I am processing my companies second tax return via MTD.

I have settled and posted the VAT for the period and then retrieved out obligation from HMRC. 

I am now trying to 'collect data' which should return all of my transactions with VAT on them but when I do this I get a message saying that 'no new records can be found'.

I have tried going back through the step by step guide but can't see anything obvious causing the problem.
This worked last quarter.




  • Annaick Profile Picture
    Annaick on at
    RE: Making Tax Digital - When I 'collect data' for the VAT return no records are returned.

    Hi Sam,

    you need to check

    * Populate record action setup / on line user edit if settlement period match customer settlement period.

    * Check also the date of your sales tax payment. If it is outside settlement date range, you may have to change populate record action / document date (from 'transaction date' to 'From date')

    From screen shot, you have same date on completed VAT obligation and new VAT return

    Kind regards


Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,986 Super User

Martin Dráb Profile Picture

Martin Dráb 225,588 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans