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Customer experience | Sales, Customer Insights,...
Suggested answer

Release Wave 1 2022 - Bad behavior with Content blocks

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Posted on by 245
Hi Guys,

The long-awaited update on content blocks is finally here.

In addition to text and image functionality, the divider, code, QR, video and button can now also be used. In addition, the expansion through sections and layout columns.

BUT, as far as i tested my content block the format is still really bad... when I started building the content block f.e. a Footer it looks pretty well:

pastedimage1651737503015v1.png
But after saving it, it looks like that:
pastedimage1651737533089v2.png

Furthermore I can't fine my content blocks i just created. Pressing F5 didnt help. And after waiting 15 minutes, its still not there...I even used taggs to filter my blocks. But nope :( 

pastedimage1651737665583v4.png pastedimage1651737674444v5.png

I really have to say that is a really great feature update, but its not working at all in daily business....


Any Suggestions? Any Insights? What is your experiences?

Best Regards,

Joannis

I have the same question (0)
  • Joannis Papazissis Profile Picture
    245 on at
    RE: Release Wave 1 2022 - Bad behavior with Content blocks

    Part 2:

    After I checked if I can use my content block in email tempates, I could see them.

    But again - that is such a bad behavior in the email designer....

    pastedimage1651741944153v1.png

    And look how it is in Preview and test:
    pastedimage1651741981909v2.png

    Full Parts of the Design are missing...

  • Nya Profile Picture
    29,060 on at
    RE: Release Wave 1 2022 - Bad behavior with Content blocks

    Hi Joannis,

    Would you please provide the HTML code snippet of the content block?

    I'll try to reproduce the issue of layout.

  • Joannis Papazissis Profile Picture
    245 on at
    RE: Release Wave 1 2022 - Bad behavior with Content blocks

    
    
    
    
    
    
    
    
    

    Tel. Bestellung

    089/2183 9925

    Service-Team

    sz-digital@sz.de

     

    Tel. Bestellung

    089/2183 9925

    Service-Team

    sz-digital@sz.de

     

    Service-Team

    sz-digital@sz.de

    Tel. Bestellung

    089/2183 9925

    Copyright @Microsoft Dynamics, All right reserved.


    {{msdyncrm_contentsettings.msdyncrm_addressmain}}


    Unsubscribe

    Hi Nya,

    Thanks for your Support. Hope you can see the HTML code.

  • Suggested answer
    Jelena Rajkovic Profile Picture
    on at
    RE: Release Wave 1 2022 - Bad behavior with Content blocks

    Hi Joannis,

    Thank you for providing the HTML code.

    The problem seems to be the class on sections:

    <div data-section="true" class="emptySection emptyContainer">
    This class is removed when an element is dragged or added to the section.
    This issue can happen when the code was copied directly to the HTML code, and the class was not removed for the section.
    The solution is to remove the "emptySection" class from all sections that have it and the sections should be visible in the preview.
    And if you are coping the code, please try first adding an element, and then replacing that element with the code you want to use inside of columns.
    Here is the code with the fix:
    
    
    
    
    
    
    
    

    Tel. Bestellung

    089/2183 9925

    Service-Team

    sz-digital@sz.de

     

    Tel. Bestellung

    089/2183 9925

    Service-Team

    sz-digital@sz.de

     

    Service-Team

    sz-digital@sz.de

    Tel. Bestellung

    089/2183 9925

    Copyright @Microsoft Dynamics, All right reserved.


    {{msdyncrm_contentsettings.msdyncrm_addressmain}}


    Unsubscribe


    Hope this helps!
    Best regards,
    Jelena
  • Joannis Papazissis Profile Picture
    245 on at
    RE: Release Wave 1 2022 - Bad behavior with Content blocks

    How can that be a problem? Its build with the new Content Builder? How is it possible that Devolopment Team is building something and things turn out to not work.

    Thanks for your effort anyways! I will open a ticket at Microsoft Support.

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