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Good afternoon,
I am curious if anybody knows why this happens to my orders in GP? Document detail on one order is showing a secondary order unrelated to the primary order and corresponding invoices?
I appreciate the information Joe!
This has been a random problem for as long as I can remember. It has to do with the master number of each group of related SOP transactions being duplicated.
This is the Master Number field showing in your screenshot. Two completely unrelated transactions are sharing the same master number.
There is a support article on finding all of the unrelated sales transactions that are sharing the same master number and the fix.
I hope this helps.
Joe
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