User is not showing up in CRM Dynamics Online

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Posted on by TM-07042005-0

Hello,

I am trying to set up a new user in CRM. I added the correct license in the admin console but i can't get them to show up, I have compared my own access and they seem to have everything they need. Does anyone have any other suggestions?

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Venkatesh Nadar on at

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Hi,

The user might have not synced to the CRM instance. So requesting you to open Service request with MS Support they will help to Force sync the user.

Regards,

Venkatesh N

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Nishant Rana 11,325 Microsoft Employee on at

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We faced the similar issue, the below helped us - use Force Sync User action of Power Platform Management Connector - Power Automate or PowerShell Cmdlets for the same

nishantrana.me/.../

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