Customer experience | Sales, Customer Insights,...

UI-Probleme on Mobile

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Posted on by Community member

Hello together,

I have a problem with a questionair. If somebody answers this over safari there is a display problem. The selected answer is not visibel anymore. What can I do, to solve this problem?

Kind regards,

Eva

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Dengliang Li Microsoft Employee on at

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Hi,

Could you tell me what app you are using in Dynamics 365?
Dynamics 365 consists of many applications such as sales, customer service, marketing, Finance and Operations etc.

The Customer Insights-Journeys forum is for the Dynamics 365 Customer Insights-Journeys application.

Please add this information.

Best Regards,
Dengliang Li

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Community member 2 on at

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Hi Dengliang,

I use "Customer Voice" for Questionairs.

Kind regards,

Eva

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Dengliang Li Microsoft Employee on at

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Hi,

Since I am using an android phone, without the Safari browser.
I use Google Chrome and edge browser for testing.

None of them have the problem you encountered.
It is recommended that you try upgrading your Safari browser to the latest version or switching browsers before opening the survey.

Best Regards,
Dengliang Li

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