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Push notification Android

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Posted on by Donato Gagliarde

Hi Community,

I'm trying to implement push notification in Dynamics Marketing

I configured an Android Firebase Project, I created an android app and deployed it on a device.

In Dyn Marketing I configured a Mobile app, Android, as described here: https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-push-notifications and the "Android Status" turns to be "Valid Connected".

This is what I see:

I performed the device registration as described here: https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-developer-push#device-registration-for-android-applications using as UserId the contactId and I can see a Mobile device record got created for the app:

I configured then a push and using the "Test Send" and selecting the app and the contact I receive a screen pop-up "Test message has been sent successfully"

However I never receive the notification on the device.

Sending the notification directly from the Firebase console, works like a charm.

Could you please help me understand what am I doing wrong?

Thanks for your help!

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Georgios Balafoutis on at

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RE: Push notification Android

Hi Donato,

As we discussed in private, I'm closing this thread as you've now sorted this out. We will be enhancing our developer guides and documentation to include more thorough explanation on the setup process the soonest.

Thanks.

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Eugene Pretorius 20 on at

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RE: Push notification Android

Hi Donato Gagliarde,

Could you please share how you resolved the issue, we are experiencing the same problem.

KR,

Eugene

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Eugene Pretorius 20 on at

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RE: Push notification Android

Hi,

Could you please provide any information that may help with Donato Gagliarde problem, we have the same issue.

KR,

Eugene

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Donato Gagliarde on at

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RE: Push notification Android

Hi Eugene Pretorius

I had a chat with Georgios Balafoutis who provided me with a sample android app (with source code) I used to solve the problem. The sample app was developed internally in Microsoft and I'm not sure if this can be shared externally. Georgios Balafoutis could you please help what are the terms & conditions for the app?

Regards,

Donato

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Eugene Pretorius 20 on at

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RE: Push notification Android

Thank you Donato Gagliarde, I hope Georgios Balafoutis can help.

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Eugene Pretorius 20 on at

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RE: Push notification Android

Hi Georgios Balafoutis,

Please any assistance would be greatly appreciated, we are looking to demo the functionality to a customer we are contracted to.

KR,

Eugene

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Georgios Balafoutis on at

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RE: Push notification Android

Hi Eugene,

The sample code Donato is referring to is now public and you can find it here:

learn.microsoft.com/.../real-time-marketing-developer-push

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Georgios Balafoutis on at

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RE: Push notification Android

Hi Eugene,

The sample code Donato is referring to is now public and you can find it here:

learn.microsoft.com/.../real-time-marketing-developer-push

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Stark 25 on at

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RE: Push notification Android

Hey , Donato Gagliarde

can you please help to solve issue i am trying to implement push notification android but i have get Android validation status : Invalid !

Thank you

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Stark 25 on at

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RE: Push notification Android

Hey,

i am trying to implement push notification android in Dynamics Marketing and I configured an Android Firebase Project, I created an android app and Run it on a device , i have get Android validation status : valid but when i am trying to device registration " https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-developer-push#device-registration-for-android-applications" flowing this step but i got error

{

    "success": false,

    "errorCode": "AppNotFound",

    "errorMessage": "App 34a1635c-a87a-ed11-81ac-000d3a3411d3 does not exist"

}

its a urgent can you please help me to solve this issue

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