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Customer experience | Sales, Customer Insights,...
Answered

Workflow in BPF triggering incorrectly

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Posted on by 26
Hi everyone,
 
I have the following challenge:
 
I created a BPF with 8 stages.
Each stage contains a workflow on demand, which is updating the probablity field on the opportunity record.  (after first stage probability is set to 10%, after second stage to 20% , etc.)

 
The update of the field is working perfectly fine.
However, as soon as complete the first stage of the BPF, it looks like all the workflows are being triggered:

It also looks like they are incorrect.  I can see for example that there is a step setting the probability from 90% to 10%, while this should never happen.  The probability can only increase after each stage entry.
 
Any suggestions on what I am doing wrong?  Or how to avoid these auto-posts showing in the timeline?
 
Thank you for your advise!
Kind regards,
Elke
I have the same question (0)
  • Verified answer
    Eleem Profile Picture
    26 on at
    Found the answer to the issue myself:  the field 'record is created' should not be marked in each of the workflows.

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