Hello Dynamics Community,
One of my customers has a scenario that we have not been able to accomplish very well in standard NAV. I hope someone could give suggestions or if you have a solution, let me know.
Scenario:
Our client purchases items for resale (tools, machinery, etc.) and also does repairs for customers if the item is under warranty.
Sometimes they do not have the necessary spare part in stock, but they need to make an urgent repair to keep the customer happy. In this case, they will remove a part from an item that is in stock.
What the customer wants is to track which items have had parts removed from them, that the stock count does not include items that have had spare parts removed, and that once the spare parts are purchased and received in stock that it will be possible to restore the spare part into the item.
Has anyone run into this scenario? Did you develop something?
Thanks in advance!