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Customer experience | Sales, Customer Insights,...

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Display error with segments in customer journeys in Microsoft Dynamics 365 Marketing

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Posted on by Tobias Klein

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Hello everyone,

I currently have a display problem with segments in customer journeys in Microsoft Dynamics 365 Marketing. I get the error message "error loading control" (see picture).

The following error text is displayed:

Error occured during initialization of control: MscrmControls.MarketingOrchestration.Condition.ConditionControl;Message: Cannot read properties of undefined (reading 'map')

Error code: 0x0Session Id: 52e057d5-05a6-468e-9cf7-170d7b79a0a0Activity Id: 22d695d8-69f2-4852-b417-eb7870a3364eTime: Thu Mar 03 2022 15:25:41 GMT+0100 (Mitteleuropäische Normalzeit)Download Log File

Can anyone help? Glad to hear your answers.

Kind Regards,

Tobias Klein

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