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Phone Call Quick Create Error

Posted on by 360

Hello All,

Phone Call Quick Create form is erroneus. When I want to add Phone Call Activity over from Account entity Y'm encountering an this error message. There isn't error details. 

Does anyone have a solution about the issue ? 

My Dynamics Version 1612 (9.0.21.8) (DB 9.0.20.7) on-premises

Best Regards / Thanks.
quickcreateerror.png
pastedimage1604053678945v3.png
  • Suggested answer
    onurizgi Profile Picture
    onurizgi 360 on at
    RE: Phone Call Quick Create Error

    Hi Kumar,

    Thanks your support. I followed your steps. There isn't anything change. I will share log data with Microsoft.

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Phone Call Quick Create Error

    Hi,

    I would suggest you to open Quick Create form from Settings->Customization->Customize the system->Entity

    And disable all Javascript on Form Properties then check if you still gets error.

    If this does not solve the issue, log support ticket with Microsoft.

    admin.powerplatform.microsoft.com/support

    Please mark my answer verified if i were helpful

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