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Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

On Customer Profile we don't want to Show Activity Timeline tab

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On Customer Profile we don't want to Show Activity Timeline tab 
RemoveActivity.png

  • Suggested answer
    Nils Ke Profile Picture
    on at
    RE: On Customer Profile we don't want to Show Activity Timeline tab

    Hi,

    The "Customers" page in audience insights is a fixed UI to quickly showcase the data. To expose this data to your business end users and cater to their specific needs, we recommend these activation paths:

    Option A: If your business end users work in a Dynamics 365 app (e.g. Dynamics 365 Sales), then use our card-add-in solution:

    docs.microsoft.com/.../customer-card-add-in

    Option B: To easily build a custom app use the Power Platform with our respective connector:

    docs.microsoft.com/.../export-power-apps

    Option C: If you would like to surface the data in a custom web app, rely on our APIs:

    docs.microsoft.com/.../apis

  • Community Member Profile Picture
    on at
    RE: On Customer Profile we don't want to Show Activity Timeline tab

    Hi,

    Unfortunately, there is no OOB way to do this in Customer Insights.

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