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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / The underlying connect...
Microsoft Dynamics AX (Archived)

The underlying connection was closed: An unexpected error occurred on a send.

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Posted on by Community Member

Hi guys,

I got this error while synchronizing from Magento to AX .what is the cause for the issue ?. i think,this is some Security cause issue .can u plz confirm what is the cause of it .

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  • Martin Dráb Profile Picture
    Martin Dráb 237,878 Most Valuable Professional on at

    You'll have to debug it to find the actual error. We can't expect us to simply guess it.

  • Community Member Profile Picture
    Community Member on at

    Martin,

    We cant debug it ,why because it is live issue.we cant go through the Server IP to debug

  • Martin Dráb Profile Picture
    Martin Dráb 237,878 Most Valuable Professional on at

    If it's in production, try reproducing the problem in a test environment. If you fail, think hard about how your test and production differ.

    If you can't reproduce it, use tracing in production.

    You can't fix it unless you find what's wrong.

    Note that it would help us if you explained properly what happened. For instance, you didn't tell us whether is happens every time, when it started happening and so on.

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