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Customer experience | Sales, Customer Insights,...
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BC14 connection to Dynamics 365 (CRM) just stopped working

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Hello,

Not sure if anything has changed in the last day or two but our connection from BC14 to Dynamics 365 CRM has stopped working.

It's been working fine for a few years and just stopped working on Thursday (07/04). The error we get when we try the 'test connection' is "Unable to login to Dynamics CRM". I have checked the login credentials and these are ok to login to CRM directly. Has anyone else had problems recently?

The connection was being made with Office, however I already tried with oAuth but it still gives the same error.


Thanks.

  • Community Member Profile Picture
    on at
    RE: BC14 connection to Dynamics 365 (CRM) just stopped working

    i dont know BC14, can you write more detaily? if you share  your connection source code little might be help to help you

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