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Microsoft Dynamics AX (Archived)

While selecting the item on Purchase requisition the error prompt "The product is no longer available."

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Posted on by 133

We have Created a New category Hierarchy and assigned it with the Item, when ever we select the 

same item on PR the system prompt this error "The product is no longer available."

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I have the same question (0)
  • faiz7049 Profile Picture
    2,430 on at

    Dear Syed,

    Any customization?

  • Syed Faizan Ali Profile Picture
    133 on at

    No there is no customization..

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Is the product locked / on-hold for specific transactions?

    What is the new thing that you have setup? Is it only the new category hierarchy? And have things always worked ok before setting up this hierarchy?

    Best regards,

    Ludwig

  • Syed Faizan Ali Profile Picture
    133 on at

    Hi,

    Yes the is only with this new category others are working fine.

  • Community Member Profile Picture
    on at

    Make sure Procurement Category as Access Rule Poilcy

  • UbaidNoor Profile Picture
    74 on at

    You dont have to do anything but just go in the Purchasing Policies and select the Policy Rule "Category access policy rule" and push the the available categories again by selecting the respective category of the item(s) you are selecting in PR or PO. Click OK and enjoy :)

  • Suggested answer
    Galyna Fedorova Profile Picture
    3,566 on at

    Make sure that:

    - Product category is assigned to your item

    - Purchasing Policies are configured correctly

    - Procurement catalog is published (Procurement and sourcing > Catalogs > Procurement catalogs > Select the right catalog and select Publish catalog)

  • LarsWin Profile Picture
    on at

    #Ubaid Noor  thanks it helped alot

  • UbaidNoor Profile Picture
    74 on at

    Can you mark the answer as Verified or Suggested Answer so others can get the help when they search

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