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Customer experience | Sales, Customer Insights,...
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Image Hyperlink in Email template with Ctrl+K not working

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Posted on by 651

Hi, 

Is there a way to add Hyperlink for the inline image added to Email template in CRM 2016.

I tried "Ctrl+K" in Internet explorer, but its not working any more due to below pop up occurring, whenever i hit "Ctrl+K".

77348.Capture.JPG

I have the same question (0)
  • Ioannis Vrasenikis Profile Picture
    Microsoft Employee on at

    Hi Krish,

    Can you share your CRM 2016 version and Internet Explorer version?

    Ctrl+K works for me on CRM v9.0.18.12 / IE 11.3808.14393.0

    Do you face this issue also with other browsers?

  • Integration Profile Picture
    651 on at

    Hi Ioannis,

    Below is the version of our CRM and IE currently being used.

    I tried in other browsers as well, in other browsers "Ctrl+K" not opening at all to Hyperlink Image.

    6153.Untitled.jpg

  • Integration Profile Picture
    651 on at

    Hi,

    Ctrl+K to add hyperlink is not working in Internet explorer, only when i am trying to add it for Images.

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