Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Image Hyperlink in Ema...
Customer experience | Sales, Customer Insights,...
Unanswered

Image Hyperlink in Email template with Ctrl+K not working

(0) ShareShare
ReportReport
Posted on by Integration 651

Hi, 

Is there a way to add Hyperlink for the inline image added to Email template in CRM 2016.

I tried "Ctrl+K" in Internet explorer, but its not working any more due to below pop up occurring, whenever i hit "Ctrl+K".

77348.Capture.JPG

  • Integration Profile Picture
    Integration 651 on at
    RE: Image Hyperlink in Email template with Ctrl+K not working

    Hi,

    Ctrl+K to add hyperlink is not working in Internet explorer, only when i am trying to add it for Images.

  • Integration Profile Picture
    Integration 651 on at
    RE: Image Hyperlink in Email template with Ctrl+K not working

    Hi Ioannis,

    Below is the version of our CRM and IE currently being used.

    I tried in other browsers as well, in other browsers "Ctrl+K" not opening at all to Hyperlink Image.

    6153.Untitled.jpg

  • Ioannis Vrasenikis Profile Picture
    Ioannis Vrasenikis on at
    RE: Image Hyperlink in Email template with Ctrl+K not working

    Hi Krish,

    Can you share your CRM 2016 version and Internet Explorer version?

    Ctrl+K works for me on CRM v9.0.18.12 / IE 11.3808.14393.0

    Do you face this issue also with other browsers?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 225 Super User 2025 Season 1

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 106

#3
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 82 Super User 2025 Season 1

Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans