Weird error in Dynamics 365 for Finance & Ops

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Posted on by NJK

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Hi everyone,

So we've started using D 365 for a couple of internal demos and R &D on different features. I noticed that there's this weird error that keeps popping up every now and then. Does anyone have a clue why this shows up?

"We've lost your connection; Click close to continue working"

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Ludwig Reinhard Microsoft Employee on at

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Hi,

What kind of internet connection do you use? I only see this message if I'm traveling and open D365 for example in the train where the internet connection is not always the best.

Best regards

Ludwig

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NJK 160 on at

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Thanks a ton for the response Ludwig. :) We're using a regular LAN connection, I'm opening this within office. I will, however, let my system admin to check the internet config allowed for this and see if we can allot more broadband/internet data space to this. Thank you so much! :)

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NJK 160 on at

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Sukrut, I'm accessing this via Windows 10 on my desktop. :)

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NJK 160 on at

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Hi Sukrut, I checked with our IT head and this is the config we have.

Installed product version : Microsoft Dynamics 365 for Finance and Operations, Enterprise edition (July 2017)

Installed platform version : Update12 (7.0.4709.41124)

Please could you let me know what you folks did to get this resolved?

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Johnny 6,478 on at

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Hi NJK,

were you able to solve the issue? If yes, please let me know the solution.

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09fd18dc4ea8421c809... 794 on at

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Hi NJK,

This message can also happen if there is a developer who builds/deploys a solution. Of course this should only be happening if you are working in a dev-box environment.

Kind Regards,

Mirko

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NJK 160 on at

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Hi Mirko, it was indeed! :)

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NJK 160 on at

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Hi Johnny, our problem was that a developer was working on the system, deploying a customization that a colleague had asked for. Hence the issue. Haven't faced it ever since. :)

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