Hi, we created a trial Portal longtime ago and it was expired. The portal disappeared and couldn no longer be accessed.
We would like to re-use the same URL for our new portal but it is showing "the URL is already in-use" even though the old portal no longer exists.
Is there anyway we can re-use the old URL?
Thank you very much, we will just use another url.
Hi Tony,
Trial portals that are over 30 days have a 7 day suspended state. After that time they are deleted.
docs.microsoft.com/.../portal-lifecycle
It is also possible someone is using the portal URL. In order to investigate we would need a new support case opened.
I hope this answers your questions.
Thanks,
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