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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Re-use URL from an exp...
Customer experience | Sales, Customer Insights,...
Answered

Re-use URL from an expired Portal

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Posted on by Community Member

Hi, we created a trial Portal longtime ago and it was expired. The portal disappeared and couldn no longer be accessed.

We would like to re-use the same URL for our new portal but it is showing "the URL is already in-use" even though the old portal no longer exists.

Is there anyway we can re-use the old URL? 

  • Verified answer
    Mark Biggerstaff Profile Picture
    Mark Biggerstaff Microsoft Employee on at

    Hi Tony,

    Trial portals that are over 30 days have a 7 day suspended state.  After that time they are deleted.

    docs.microsoft.com/.../portal-lifecycle

    It is also possible someone is using the portal URL.  In order to investigate we would need a new support case opened.

    I hope this answers your questions.

    Thanks,

  • Community Member Profile Picture
    Community Member on at

    Thank you very much, we will just use another url.

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