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Customer experience | Sales, Customer Insights,...
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Import Organization error

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I'm having an issue with importing an organization inside of Deployment Manager. I'm getting the below errors. The Name Translation is from the step after linking the users. I am able to continue on and then it fails with the import organization error. I'm not finding any helpful links online so far. Any help on getting the Org to import and for the site to load would be helpful. 

*Maybe useful info*

I'm working on changing domains with Dynamics 365 and have reinstalled the program on my Dynamics app server. All domain accounts/groups have been duplicated into the new domain. My install was with using a config file only for the groups as the groups were already setup and not allowing the install account to have Domain Admin privilege. 

The program was updated after the install.

After the install the Orgs were showing in Deployment Manager, but I am getting an access error on trying to load the web site.

So I have removed the Org and attempting to import it again.

This is on Dynamics 365 on prem ver 8.2

Currently 1 DB server and 1 Full (App & Web) server

Servers were just moved to the new domain

*End of info*

Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0x80072116)

16:16:59| Error| Import Organization (Name=CRM, Id=24da4f2f-5799-e711-8101-005056977391) failed with Exception:
System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at Microsoft.Crm.DatabaseInstaller.Common.ActiveDirectoryHelper.GetAccountName(DirectoryEntry entry)
at Microsoft.Crm.Setup.Database.DatabaseUtility.grantAccessInternal(String sqlAccessGroup, String reportingGroup, String privReportingGroup)
at Microsoft.Crm.Setup.Database.DatabaseUtility.GrantAccess(String sqlAccessGroup, String reportingGroup, String privReportingGroup)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.GrantAccessOnCrmSecurityGroups(Guid organizationId, String sqlAccessGroupName, String reportingGroupName, String privilegedReportingGroupName)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy)
16:17:00| Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
16:17:00| Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 8.2.0001.0176.
16:17:06| Error| Import Organization (Name=CRM, Id=24da4f2f-5799-e711-8101-005056977391) failed with Exception:
System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at Microsoft.Crm.DatabaseInstaller.Common.ActiveDirectoryHelper.GetAccountName(DirectoryEntry entry)
at Microsoft.Crm.Setup.Database.DatabaseUtility.grantAccessInternal(String sqlAccessGroup, String reportingGroup, String privReportingGroup)
at Microsoft.Crm.Setup.Database.DatabaseUtility.GrantAccess(String sqlAccessGroup, String reportingGroup, String privReportingGroup)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.GrantAccessOnCrmSecurityGroups(Guid organizationId, String sqlAccessGroupName, String reportingGroupName, String privilegedReportingGroupName)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy)

I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: Import Organization error

    I might try a repair of the program.

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