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Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

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Posted on by Raj Patil

Error while posting Free Text Invoice.

Customer master is setup using CAD.

The company's accounting currency is CAD and reporting currency is USD.

Ledger setup has been completed. I am able to post regular ledger journal with these currencies.

We are on D365 FO 10.0.11 with quality updates.

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Rahul Mohta 21,032 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

what are you trying to process? Free text invoice? Prepayment on SO?

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Ludwig Reinhard Microsoft Employee on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Hi Nithin Patil,

Has there been a currency selection in the invoice header for which no exchange rate exists for the date you want to post the invoice?

Best regards,

Ludwig

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Raj Patil 4 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Thank you Rahul.

Free Text Invoice. There is prepayment but I am not applying against this invoice.

Regards,

Nitin

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Raj Patil 4 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Thank you Ludwig. I have used USD and exchange rate has been setup. I can see the exchange rate populated on header.

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SouravDam 11,730 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Hello Nithin Patil,

Kindly check the following if this solve the issue.

--- Check the date ranges in currency exchange rate form if the exchange rate is available between these 2 currencies within same date ranges when the free text is created.

--- Check if you can create the 1st exchange rate line by putting a blank date in this currency pair and just mention only the exchange rate. After that proceed with the free text and see if you are able to post it.

Also there are couple of threads available on this topic you can check too.

https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/268406/a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/79500/report-error-a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/377249/a-currency-to-convert-to-is-required-to-retrieve-exchange-rate-information

https://dynamicsuser.net/ax/f/developers/78482/errror-morphx-report-a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

Looks like; the discussions in above links were created from various aspects but issue is same!

Kindly check and update us.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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Raj Patil 4 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Thank you Saurav. I have gone through these but none of them help me.

Seems like issue is because of setup of Foreign Trade ( but I can't pin point yet. As soon as I turned on Foreign Trade it starts giving me issue.

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Rahul Mohta 21,032 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

you should get hotfix/quality from LCS or get latest PU 34

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Raj Patil 4 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Thank you Rahul.

We are on quality update PU35.

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SouravDam 11,730 on at

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RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

Hello Nithin Patil,

Better create a support request with Microsoft on this.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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