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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Invoice account: #####...
Finance | Project Operations, Human Resources, ...
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Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

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Posted on by Raj Patil 4

Error while posting Free Text Invoice.

Customer master is setup using CAD.

The company's  accounting currency is CAD and reporting currency is USD. 

Ledger setup has been completed. I am able to post regular ledger journal with these currencies.

We are on D365 FO 10.0.11 with quality updates.

pastedimage1589716261097v1.png

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Hello Nithin Patil,

    Better create a support request with Microsoft on this.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Raj Patil Profile Picture
    Raj Patil 4 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Thank you Rahul.

    We are on quality update PU35.

    pastedimage1589812938792v1.png

  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,014 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    you should get hotfix/quality from LCS or get latest PU 34

  • Raj Patil Profile Picture
    Raj Patil 4 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Thank you Saurav. I have gone through these but none of them help me.

    Seems like issue is because of setup of Foreign Trade ( but I can't pin point yet. As soon as I turned on Foreign Trade it starts giving me issue.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Hello Nithin Patil,

    Kindly check the following if this solve the issue.

    --- Check the date ranges in currency exchange rate form if the exchange rate is available between these 2 currencies within same date ranges when the free text is created.

    --- Check if you can create the 1st exchange rate line by putting a blank date in this currency pair and just mention only the exchange rate. After that proceed with the free text and see if you are able to post it.

    Also there are couple of threads available on this topic you can check too.

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/268406/a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/79500/report-error-a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/377249/a-currency-to-convert-to-is-required-to-retrieve-exchange-rate-information

    https://dynamicsuser.net/ax/f/developers/78482/errror-morphx-report-a-currency-to-convert-from-is-required-to-retrieve-exchange-rate-information

    Looks like; the discussions in above links were created from various aspects but issue is same!

    Kindly check and update us.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Raj Patil Profile Picture
    Raj Patil 4 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Thank you Ludwig. I have used USD and exchange rate has been setup. I can see the exchange rate populated on header.

  • Raj Patil Profile Picture
    Raj Patil 4 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Thank you Rahul.

    Free Text Invoice. There is prepayment but I am not applying against this invoice.

    Regards,

    Nitin

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    Hi Nithin Patil,

    Has there been a currency selection in the invoice header for which no exchange rate exists for the date you want to post the invoice?

    Best regards,

    Ludwig

  • Rahul Mohta Profile Picture
    Rahul Mohta 21,014 on at
    RE: Invoice account: ##### A currency to convert from is required to retrieve exchange rate information.

    what are you trying to process? Free text invoice? Prepayment on SO?

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