Hi all,
I posted this in the General Forum but maybe this is more applicable to this forum
We are using OCR (Readsoft) to bring invoices into 'Incoming documents' which are then generated into the 'Purchase invoices'.
We have also setup dimension defaults for some of the Vendors we have we have utilised Test-to-Account mapping for G/L accounts for Vendors where possible to get as close as possible to the chargeable account string and minimize the requirement to change the G/L account and/or and dimensions.
However..... obviously sometimes the G/L account may not be mapped and fall into the default G/L account or just may need to be changed because the nature of the transactions requires a different G/L account charge code to be used.
When the user goes into the Purchase Line and updates the G/L account code, it is wiping all the amount values and resetting them back to 0 (both at the line level and at the header/totals level)! This happens to be a REAL pain. Therefore, if the user didn't take notice of the amounts before this , they have to open up the whole invoice pdf again to re-enter the line amounts. Surely this isn't right. I can't see why changing an account number value should reset the amount fields to 0.00 and require re-entry.
Can someone please let me know if this is "out-of-the-box" functionality and if so, is there anyway to disable this for these purchase invoice scenarios. Unfortunately, I feel we will face a lot of these scenarios when we go live......
Thanks!