Does D365 Field Service Device License grant a Field Service Mobile License?

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Posted on by johnnylawson

Reading through the licensing guide - it says

Sales Device, Customer Service Device, Field Service Device licenses are full devices – they include the same rights as the equivalent user license, except that access is limited to only the licensed device.

Can someone confirm that the the field service device license includes the field service mobile license as well?

Thanks!

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Hi johnnylawson

Device license can be applied to Field Service Mobile (Xamerin or Power Apps). The device is essentially treated as a single user, so if device is shared we offer no auditing on who took what actual while using the licensed device.

I believe some details on it should be found in online licensing guide https://www.microsoft.com/en-us/licensing/product-licensing/products?rtc= 1.

Hope this helps a little.

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