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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Set up email in Great Plains for customers

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Posted on by 25

Hi,

I'm trying to send invoices/statements to customers via e-mail, but the setup doesn't seem to work. I set up the URL Am I supposed to set up anything besides the email address in the customer file or is there a guide that I can use.

Thank you  

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  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    Hi,

    Please have a read thru this :

    docs.microsoft.com/.../email-troubleshooting-guide

    Report back once you went thru some of the steps.

  • Andra Profile Picture
    15 on at

    Just curious to know, if you got this sorted, how long it is taking for you to send out the remittances? I’m working within g a AWS workspace and it is taking approx 2 mins per remittance… thinking there is some sort of setup issue on our side…

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    Hi Andra,

    Not sure if it might be related to the AWS environment, but have a look at this thread, which provides a lot of links to help you narrow down the possible issues.

    community.dynamics.com/.../gp-do-not-send-the-email-after-our-mail-move-to-office-365

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