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Set up email in Great Plains for customers

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Posted on by JoelL

Hi,

I'm trying to send invoices/statements to customers via e-mail, but the setup doesn't seem to work. I set up the URL Am I supposed to set up anything besides the email address in the customer file or is there a guide that I can use.

Thank you

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Microsoft Dynamics GP

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Beat Bucher GP Gee... 28,058 Moderator on at

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Hi,

Please have a read thru this :

docs.microsoft.com/.../email-troubleshooting-guide

Report back once you went thru some of the steps.

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Andra 15 on at

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Just curious to know, if you got this sorted, how long it is taking for you to send out the remittances? I’m working within g a AWS workspace and it is taking approx 2 mins per remittance… thinking there is some sort of setup issue on our side…

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Beat Bucher GP Gee... 28,058 Moderator on at

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Hi Andra,

Not sure if it might be related to the AWS environment, but have a look at this thread, which provides a lot of links to help you narrow down the possible issues.

community.dynamics.com/.../gp-do-not-send-the-email-after-our-mail-move-to-office-365

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