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Microsoft Dynamics AX (Archived)

Error: Unable to connect to the remote server (odd case)

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Posted on by

Tradionally, the above subject has few solutions if it was on a mass scale, but here is my issue exactly

a spacific user, in a spasific PC, on a spasific report shows this error to him "Unable to connect to the remote server", the reprot is "sales analysis by invoice" and he use it daily

- the report works on the same PC with diffrent users
- the report works with the user on diffrent PC
- no other users using this report have issues with it

is there a way to fix this rare issue, bare in mind due to budget cuts we cannot affored a replacement pc nor the user changing station

UPDATE: i cleared his temp files and user data, which made things worse, he cannot issue an invoice for the customers now

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I have the same question (0)
  • Mea_ Profile Picture
    60,284 on at

    Hey M. Shamali,

    Did you delete AUC files ?

    Also did you check windows error log n this PC ?

  • Community Member Profile Picture
    on at

    yes i have deleted the AUC files, same results

    and i checked the event viewer, no errors or warnings related to Microsoft Dynamics AX, only information (logging in & out)

    is there another place should i look into?

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