Entering Invoices Paid by Credit Card

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Posted on by Rosemary

Good day,

When entering invoices paid by credit card, why is there no distribution? That is the Payables Distribution Zoom window.

Regards

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Microsoft Dynamics GP

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Nicole Hellerud 1,712 on at

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Hi Rosemary-

Thank you for your post. To make sure I understand, you are creating a Payables Invoice and adding a value to the Credit Card payment section?

After you enter the two values, and in the Payables Distribution Zoom window, if you click Default, do Distributions populate?

Could you offer a screen capture? (Please note that these forums are available to public and to not include any personal identifiable information.)

What is the build of GP 2013 being used?

I appreciate your time and look forward to your feedback.

Nicole Fiskum
Support Engineer
Microsoft Dynamics

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Rosemary 10 on at

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Good day and thank you for your response, my apologies I should have included this initially. We are currently at GP 2013 12.00.1570(SP2)

This transaction is a non-Inventory which was paid via Credit Card(company). It is my understanding the transaction is entered as an invoice and the payment type credit card is used. The Credit Card is set up as one to be used by company. When posted the vendor related to the voucher is paid and then transfer the paid amount to the vendor associated with the Credit Card.

But as you can see from the screenshot there is no distribution, is this normal?

Prior to the posting there is a distribution because the values are distributed to the respective department, sorry didn't take a screenshot before posting.

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Nicole Hellerud 1,712 on at

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Hi Rosemary-

Thank you for your post.

I believe the option to Maintain History for Distributions may be unchecked. Could you look on vendor 93710's Vendor Maintenance Options (Purchasing >> Cards >> Vendor >> Options) to see if this is the case? If it's not checked, then I'd encourage you to check this and test a new credit card payment.

If the issue remains, does this occur for all vendors? If you created a check batch for 93710 would you see the distributions after posting the check?

I hope this information helps and I look forward to your feedback when available.

Best Regards,

Nicole Fiskum
Support Engineer
Microsoft Dynamics

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Rosemary 10 on at

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Yes, 'Maintain History' is ticked, a check has not been issued for this as yet, but I will check another transaction.

Regards

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Rosemary 10 on at

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I used this link to get some information the processing of payments via credit card.

support.microsoft.com/.../information-on-credit-card-processing-in-payables-management-in-microsoft-dynamics-gp

There is mention of a 'Cash' account to be taken from the vendor, I am not seeing an account there for 'cash' for the vendor.

Regards

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RobertShap 125 on at

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That is normal. You need to look at the vendor's voucher that was paid by the credit card to see the distributions.

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