Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP forum
Suggested answer

A journal entry is missing in the Account Inquiry window

Posted on by 210

Hi All,

There is an urgent live issue. And this needs to be fixed to perform month end closing. And hence it is currently required on priority.

A journal entry was made for a IV adjustment.

And when checked for the corresponding credited account in the "Detail Inquiry" window, it is listed in the details section. But it is not being summed to the account balance.

Upon a quick check we found that all the journal entries posted on that particular day are having the same issue.

I've checked from SQL server using the below query, but it seems to be fine (as it doesn't list any accounts here).

select JRNENTRY, sum(DEBITAMT) - sum(CRDTAMNT) from GL20000, GL00100 where ACCTTYPE = 1
group by JRNENTRY having sum(DEBITAMT) - sum(CRDTAMNT) <> 0

Any ideas would be highly appreciated. Many thanks in advance.

  • Suggested answer
    Yash.V Profile Picture
    Yash.V 210 on at
    RE: A journal entry is missing in the Account Inquiry window

    Hi Richard,

    Thanks for your prompt response.

    But this issue got resolved, by performing the reconcile on Finance module.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: A journal entry is missing in the Account Inquiry window

    What does this show you for one of your journal entries? Are all the ACCTTYPE's 1?

    select JRNENTRY, DEBITAMT,CRDTAMNT,ACCTTYPE

    from GL20000 t1

    inner join GL00100 t2 on t1.actindx=t2.actindx

    where JRNENTRY=XXXXX

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,558 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,645 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans