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Hi,
Not able to complete the BPF in Knowledge Article when I click on the finish button nothing happens it is like a grayed out.
Thanks in advance!
Hi Leo,
There are three workflows in BPF .I just deactivate the workflows and tried to click on the finish button nothing happens.
And also I am not able to see workflows in System Jobs because most of the workflows are real - time workflows.
Thanks,
Susritha
Hi Susritha,
So you are using a custom BPF in form now?
Since there will be a workflow triggered in the end of the BPF, there must be something wrong with this workflow.
You could go to Advanced Settings->System Jobs to monitor if the workflow has been triggered correctly.
Hope it helps.
Best Regards,
Leo
Hi partner,
May I ask which kind of "Finish" button in your situation?
1.
2.
The button in picture 1 is clickable and if we click on it, the BPF will finish.
The button in picture 2 is unclickable, it means this BPF has been finished.
If you mean you could not click the button in picture 1, please check the following points:
1.If there is any related processes which may affect this BPF.
2.Try to clear the cache and cookies in browser.
Could you kindly share more details or screeshots to us so that we could help you better?
Hope it helps.
Best Regards,
Leo
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