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Microsoft Dynamics AX (Archived)

Can two legal entities on the same partition share the same customer database and suppliers database?

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Posted on by 555

Above is a configuration that I wish to implement. The three companies are legal entities, with company one being a NON-TRADING holding company. Only the other two companies trade and they are completely independent companies.  

However, the trading companies have exactly the same clients and more or less the same suppliers. I would like them to access and transact with the same clients database and suppliers database. Will this possible with a single AOS and a single partition?

I am assessing Dynamics AX2012 R3.

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  • Verified answer
    Bilal Issa Profile Picture
    4,370 on at

    Hi ,

    I think you can achieve that by using table collection and create virtual company that hold those three companies and assign the table collection that has the CustTable and VendTable to it, for more details please check the link below.

    technet.microsoft.com/.../aa834413.aspx

    Regards,

    Bilal

  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    HI,

    Like Bilal mentioned you can achieve it using the table collection and virtual companies.

    Note that there are multiple setup tables like customer group, payment terms etc. So these settings are the same for al legal entities.

    Also note that the financial dimensions setup (and account structures) needs to be the same within all these companies as there is only one default dimension per customer of vendor.

    Have a look at my blog post for some considerations: www.kaya-consulting.com/to-share-or-not-to-share

    In fact there can be a link between all these customers and vendors by using the global address book.

    Note that AX 2012 R3 has an option to replicate data using Master Data Services. So you can copy the customers/vendors and have per legal entity own company specific settings for e.g. payment terms, bank accounts etc. etc.

  • DynamicVision Profile Picture
    555 on at

    Andre, you raised a very important point that I had not considered. And it turns out that what I really want the companies to share is just demographic data of the customers and suppliers. By this I mean names, IDs, addresses, phone numbers, contacts, etc of the customers and suppliers.

    Financial data (transactions and terms) will not be shared by the customers. However, the holding company will want to have consolidated CRM, financial and service information.

    What I am not sure of is who will be responsible for creating and maintaining the demographic data, seeing that it belongs to no company.

    Will this be possible?

  • DynamicVision Profile Picture
    555 on at

    After reading your blog post I got really discouraged. But then I bumped into this technet.microsoft.com/.../jj556270.aspx and to the un-initiated like me, it sounds very feasible. What is your expert opinion. Sharing CRM and Financial information between two legal entities is what we expect Dynamics to do. It's unavailability  is a potential deal breaker.

  • André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    Hi,

    With the menu path Home > Area page > Global address book, you can maintain the demographic data. This has no financial information like bank account numbers or other default values for the purpose of creating customers or vendors.

    If you can also share ALL your financial data and settings on the customer or vendor, you can use the guidance of the Virtual company scenarios page. The list of tables shows you which options also needs to be shared. So these values are the same for a shared customer or vendor.

    If there are some fields which needs to be setup different per legal entity, you have to decide not to share or create a customization where in a sepate table you can store some values per legal entity. You also have to change some logic in several processes to take the value from the new table in case there is a different setup per company.

  • DynamicVision Profile Picture
    555 on at

    Thanks Andre. I will settle for the Global address book for now.

    Will the holding company have a consolidated view of CRM information, like pipeline analysis?

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