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Microsoft Dynamics NAV (Archived)
Suggested Answer

Global Dimension Change

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Posted on by 8,637 Super User 2025 Season 2

Hey Friends,

Though it's not recommended but now we need to change a global dimension in between of the Project which has around entries in lacks. As per the standard process I navigated to General Ledger Setup -> Action -> Change Global Dimension. After around 1 hr of execution I am getting this error

A connection to SQL server is no longer usable.
This could be caused by one of the following reasons:

* The server has been shut down manually or because of an error.
* The SQL server connection settings are not correct.
* A network failure has occurred.
* A hardware failure has occurred on the server or on your computer.

I did every possible way to sort it out like -

1. Adding Port in Firewall Exception

2. Increasing SQL Command timeout.

3.Giving db_datareader, db_datawriter, db_ddladmin to the service account and NT Authority\Network Service account with default schema as $ndo$navlistener.

4.Restarting NAV And SQL Services.

I too stopped all those SQL Jobs going behind and I was the single user doing this Operation still every time I landed up with the same Issue.

I too went through msdn.microsoft.com/.../dn951484(v=nav.90).aspx where Event ID 216 and 112 was the case which was logging up into Event Viewer and did whatever was recommended but still on the same place.

Always Thanks to MICROSOFT COMMUNITY.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Have you tried running the process from NAV Server or SQL Server ?

  • Suggested answer
    RockwithNav Profile Picture
    8,637 Super User 2025 Season 2 on at

    Hi Suresh,

    Thanks for your comment. As I mentioned I executed this from

    General Ledger Setup -> Action -> Change Global Dimension.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    I mean did you execute that function by logging onto NAV Server or SQL server by opening Navision from those servers.

  • Suggested answer
    RockwithNav Profile Picture
    8,637 Super User 2025 Season 2 on at

    NAV Server and SQL Server both are on the same Machine.

  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at

    You try to run this on Server itself and it may be the service is getting restarted due to timeout or long process

  • Suggested answer
    RockwithNav Profile Picture
    8,637 Super User 2025 Season 2 on at

    Hi Anmol,

    Yes and thats why I increased the SQl Command Timeout to a very huge value but still facing this.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Where are you running this process on your machine or on the server ?

  • Suggested answer
    RockwithNav Profile Picture
    8,637 Super User 2025 Season 2 on at

    On the Server.

  • Suggested answer
    RockwithNav Profile Picture
    8,637 Super User 2025 Season 2 on at

    Finally I managed to solve this Issue. This was all about the Inconsistency  in Data which was totally Clueless.

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