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Customer Voice Survey - Sending Reminders and follow ups

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Posted on by Jordan B

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I do not see an ability to easily send reminders to people who have still not filled out a survey ? I read this feature was supposed to be released in 2021 but do not see it in my tenant? Does a specific feature have to be enabled to see this or is there no easy way to send follow-ups and reminders to people who have not filled out surveys?

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D Hodges 55 on at

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RE: Customer Voice Survey - Sending Reminders and follow ups

Hi Jordan,

I have the same question - the resend button just acts like the original send. Hopefully, someone will be able to advise!

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