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Customer experience | Sales, Customer Insights,...
Suggested Answer

Creating Segment Based off Marketing List

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Posted on by 5

How do you create a segment based off 2 seperate marketing list to show that members on one list do not show up on the other? Meaning i'm sending a email to List A but List B may contain some of the same members but I don't want them to get that email.

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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi CStroman,

    You are trying to exclude duplicate members from two marketing lists, right?

    If so, you can create one dynamic segment to achieve your goal:

    1.Two marketing lists:

    --Abbie Gardiner exists in two marketing lists at the same time.

    pastedimage1675753354079v1.pngpastedimage1675753377916v2.png

    2.Create and Configure the dynamic segment:

    pastedimage1675754239282v4.png

    1)Add query block

    pastedimage1675754316954v5.png

    2)Delete OOB empty attribute condition, then add related entity:

    pastedimage1675754381184v6.png

    3)Find and select Marketing List(....)

    pastedimage1675754469761v7.png

    4)Add condition to marketing list:

    pastedimage1675754515481v8.png

    pastedimage1675754617567v9.png

    5)Add query block again:

    pastedimage1675754636931v10.png

    6)Change to but not:

    pastedimage1675754687983v11.png

    7)Repeat steps 2) to 5)

    pastedimage1675754803207v12.png

    3.Test:

    --Go live the segment and refresh members grid.

    pastedimage1675753950045v3.png

  • Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Have any updates?

    Please feel free to contact me if you have any questions!

    Could you click 'Yes' under title to close the thread if my answer is helpful!

    Thanks in Advance! :)

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