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Customer experience | Sales, Customer Insights,...
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System throws an error "The user Id(s) [00000000-0000-0000-0000-000000000000] is invalid." while publishing unmanaged solution through Ribbon Workbench in On-premise environment

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I have done a fresh installation of dynamics 365 v9.0.16 on-premise. While creating a new org, I have used database backup of my existing v8.2 org which got successful.

Now when I want to do some development on Account ribbon, it's giving me error as  A call to SSPI failed, see inner exception. ---> System.ComponentModel.Win32Exception: The target principal name is incorrect. The user Id(s) [00000000-0000-0000-0000-000000000000] is invalid.  

Following is the error description I get:

  • RBW:3.1.392.1.9,CRM:Unknown:The user authentication failed!
    Import Failed : Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.osf, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The user Id(s) [00000000-0000-0000-0000-000000000000] is invalid.Detail:
    <osf xmlns:i="http://www.w3.org/2001/XMLSchema-instance&quot; xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
    <ActivityId>ea475c22-7281-4e0a-885a-d2ba826f72bc</ActivityId>
    <ErrorCode>-2147214049</ErrorCode>
    <ErrorDetails xmlns:d2p1="">
    <key>
    <d2p1:key>0</d2p1:key>
    <d2p1:value i:type="d4p1:string">00000000-0000-0000-0000-000000000000</d2p1:value>
    </key>
    </ErrorDetails>
    <Message>The user Id(s) [00000000-0000-0000-0000-000000000000] is invalid.</Message>
    <Timestamp>2020-10-19T15:11:09.8288877Z</Timestamp>
    <ExceptionRetriable>false</ExceptionRetriable>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
    </osf>

    Stack Trace:
    Error:
    at ClientUI.ViewModel.EditCommandBarsVM.queryImport (:65187/WebResources/js/ClientUI.js:19557:1442)
    at Anonymous function (:65187/WebResources/js/ClientUI.js:19558:1)

  • RBW:3.1.391.1,CRM:9.0.16.7
    System.ServiceModel.Security.SecurityNegotiationException: A call to SSPI failed, see inner exception. ---> System.Security.Authentication.AuthenticationException: A call to SSPI failed, see inner exception. ---> System.ComponentModel.Win32Exception: The target principal name is incorrect
    --- End of inner exception stack trace ---
    at System.Net.Security.NegoState.StartSendAuthResetSignal(LazyAsyncResult lazyResult, Byte[] message, Exception exception)
    at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
    at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
    at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
    at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
    at System.Net.Security.NegotiateStream.AuthenticateAsClient(NetworkCredential credential, String targetName, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel allowedImpersonationLevel)
    at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeInitiator.OnInitiateUpgrade(Stream stream, SecurityMessageProperty& remoteSecurity)
    --- End of inner exception stack trace ---

    Server stack trace:
    at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeInitiator.OnInitiateUpgrade(Stream stream, SecurityMessageProperty& remoteSecurity)
    at System.ServiceModel.Channels.StreamSecurityUpgradeInitiatorBase.InitiateUpgrade(Stream stream)
    at System.ServiceModel.Channels.ConnectionUpgradeHelper.InitiateUpgrade(StreamUpgradeInitiator upgradeInitiator, IConnection& connection, ClientFramingDecoder decoder, IDefaultCommunicationTimeouts defaultTimeouts, TimeoutHelper& timeoutHelper)
    at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper)
    at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)
    at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
    at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

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