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Small and medium business | Business Central, N...
Suggested Answer

Hierarchy approval workflow in Business Central

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Posted on by 2,116

Hi all,

I want to create an approval workflow which should be approved twice for example there are 3 users i.e. User 1, User 2 and User 3.

If user 1 want to send an approval the approval request should be sent to User 2 and once the user 2 approves the request the same should be sent to the User 3 on some specific condition for example the amount is above 10000 only then it should go to User 3 for the approval. Otherwise the workflow should end on User 2 itself.

It would be great if someone can suggest me a link to resolve this issue.

Thanks in Advance 

I have the same question (0)
  • Suggested answer
    Microsoft Dynamics 365 Business Central Profile Picture
    Microsoft Employee on at

    Hi Inkey,

    I would start with the below articles

    docs.microsoft.com/.../across-set-up-workflows

    usedynamics.com/.../

  • Suggested answer
    Community Member Profile Picture
    on at

    Workflow-User-Groups-can-be-a-valuable-tool-that-offers-quite-a-bit-of-flexibility-and-functionality-in-the-approval-process-for-Workflows-in-NAV.docx

    Hello,

    Rather than type a very long reply I am attaching my Approval Workflow Group handout. Read this and it will help you setup what you are looking for.

    Hope this helps.

    Thanks,

    Steve

  • Inkey Solutions Profile Picture
    2,116 on at

    Hi Steven,

    First of all thanks for the detailed document it really helped. As I mentioned in my example as well there are 3 users. If user 1 is sending the approval request to User 2 once the user 2 approves the approval should reach to the user 3 as well for the approval.

    I tried creating 3 users in the approval user setup.

    7774.Workflow-user-group.pngApprovaluser-setup.png

    Then created a workflow group and inserted 3 users there but does this fulfils my requirement?

    Your reply would be much appreciated.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hello,

    Here is y setup in BC in my sandbox...

    pastedimage1617202994600v1.png

    pastedimage1617203003071v2.png

    In the actual Workflow update the first response rule:

    pastedimage1617203068145v5.png

    pastedimage1617203015276v3.png

    pastedimage1617203026225v4.png

    Hope this helps.

    Thanks,

    Steve

  • Keil Profile Picture
    10 on at

    Hi Steve,

    The above is very helpful.  I had one question, as this doesn't yet appear to be working for me.  Can you please provide a full screen shot of the Purchase Invoice Approval Workflow?  

    Thanks,

    Keil

  • Suggested answer
    Community Member Profile Picture
    on at

    Keil,

    Attached is a screen shot of Workflow. I am also attaching the actual Workflow export as XML.

    Thanks,

    Steve

    PIC-Workflow.docxDefault.xml

  • Keil Profile Picture
    10 on at

    Thanks!  I had pending approvals set at 1, and when I changed back to 0, everything worked.  

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