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Hi everyone,
I am working with Dynamics 365 Customer Service Hub, and we are looking for a way to find phone/email activity when searching for an Order Number. In other words, is there a way to enable a search parameter to view if there are any phone calls/email activity associated with an order number?
We believe there might be a way by using the string value of the order and delivery field.
Thank you.
Hi abRoval,
You can full fill your requirement using Quick Find View.
Add your columns in Find By
If I answer your question then please mark it as verified.
Let me know if I can provide you with more details.
Thanks
Regards,
Abdul Wahab
Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../
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