web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can't Upload Image to ...
Customer experience | Sales, Customer Insights,...
Answered

Can't Upload Image to RTM Preference Centre Form

(1) ShareShare
ReportReport
Posted on by Reshween Jagjit 18
Hey everyone, 
 
I've encountered an issue when creating a new Preference Centre in Real Time. Creating the Compliance Profile is no issue, but when I try to customize the Preference Centre with either an image, or I try to change the wording of the /Submit/ button, the below happens. Sometimes I get this Error, but sometimes I get where the entire CI interface appears within that Design /window/. It's very bizarre and has happened in multiple environments, not just one. And worst is when I click on the Microsoft Support link within the error message, it goes to a 404 page.
 
I can't find anything about this online, or in the forums. Has anyone else experienced this and knows how to fix it?

//
I have the same question (0)
  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    I encountered the same problem as you in my testing.
    The way to add a image is shown below.
     
    Finally, the image was successfully added to the preference center.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • CU10101020-0 Profile Picture
    CU10101020-0 on at
    I have the same problem. Thanks for your detailed guide!
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • ElSteiner Profile Picture
    ElSteiner 8 on at
    There's always someone out there who knows their stuff and can give great advice. That's what I love about the internet. You can find everything you need. I’m really into everything related to AI right now. Often use GPT chat to find solutions or answers. There are more and more AI tools coming out, and AI is gradually being integrated into game development. And Arrible studio uses AI for game development to achieve a unique style for video games. I find it impressive. It not only speeds up generating core game ideas but also simplifies developing in-game NPCs. In the hands of skilled professionals, it's a fantastic tool.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 189 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 66

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans