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Customer experience | Sales, Customer Insights,...
Suggested answer

Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

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Posted on by 2,665

Hi All,

Already a custom button is hidden But its visible in form Anything i need to remove like enable rules on this command?

pastedimage1656496101365v1.png

pastedimage1656496170569v2.png

Any idea on this ?

Thanks,

Jharana

  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,665 on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    Hi All,

    Thanks all for the responses.As per Bipin if am searching that button in Hide actions then its not available otherwise i could unhide & hide it publish but dont know might be button got corrupted or something else.

    The button has command & one Enable Rule calling.When i tried to remove the command itself from this button but still button was visible & command remove also not getting publishing after publish also command is still avilable in the Button.

    Thanks,

    Jharana

  • Kalp Shah Profile Picture
    Kalp Shah 35 on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    There is the two way for Hide/Show buttons:

    1st way is- using Display Rules in Ribbon Workbench

    1- Add a Display Rule to the Command attached with the button you have

    2- Now, select Value Rule in the Display Rule section

    3- And simple Invert Result = True

    Note: Please do not forget to add this in Command.

    And 2nd way is- directly hide

    Just right click on your button and select Hide , publish your changes.

    I hope your problem is clear now. Please mark my answer verified if this is helpful!

    Thanks,

    Kalp Shah 

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Moderator on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    Hi,

    Can you please right click on button and click unhide, publish your change.

    Again right click on your button and select Hide , publish your changes.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Moderator on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    Hi,

    Can you please right click on button and click unhide, publish your change.

    Again right click on your button and select Hide , publish your changes.

  • Ossama Profile Picture
    Ossama 3 on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    I think that you need to hide this button, so follow the below steps:

    1- Add a Display Rule to the Command attached with the button you have

    2- Now, select Value Rule in the Display Rule section

    3- And simple Invert Result = True

    Please, see the reference for more details: d365demystified.com/.../

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Custom Button is already hidden in ribbon workbench but its visible in form in crm 365 UCI

    Hello Jhrana,

    I would recommend checking the ribbon debugger in order to check why the button is visible. This post can help you - d365demystified.com/.../

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