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Customer experience | Sales, Customer Insights,...
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Not able to use marketing forms for event registration

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I am working on a Dynamics 365 Marketing trial environment. 

I prepared a marketing form for event registration and I would like to use it in an event I am creating. I read in the MS guide that I should be able to see the 'Use marketing form for registration' tab under the Website and form section in my event, and I should set the toggle to 'Yes', but I don't see it in my event record. 

Also, when I prepare an event registration form I receive a message saying that t"he functionality marketing form for event is disabled so you are not able to use marketing forms in events".

Maybe it depends on the fact that I am working on a trial?

Thank you

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Francescavigolo,

    I signed up for a trial marketing application and confirmed that we can still use marketing form for event registration feature in the trial version.

    Please enable the Event registration forms option in Feature switches menu to active the feature.

    https://docs.microsoft.com/en-us/dynamics365/marketing/admin-feature-switches

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    In trial application, the most limitation is that the trial marketing application can't be integrated with Portal, therefore, we couldn't experience portal management.

    You can find other limits of trial here:

    https://docs.microsoft.com/en-us/dynamics365/marketing/trial-preview-limits

    Regards,

    Clofly

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