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Customer experience | Sales, Customer Insights,...
Suggested Answer

CRM V9 On premises Licence

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Posted on by 1,703

I have to be upfront, trying to obtain a licence key for CRMV9 is like trying to find that pot of gold at the end of a rainbow.!

Currently using CRM2016 v.8.2 On-Premises. We have 4 logins ( Admin, 2 users, and a data importer) . 

I have looked at v9 and under the 90 day evaluation an think now is the right time to update from CRM 2016

1. Do I do a clean install or update from v8.2

2. Where can I get  a product key / licence from. Microsoft support hasn't been the most helpful, bearing in mind we are a small business.

Personally, I think a clean install will be best for us, but it's the product key that is the sticking point 

I've looked on Action Pack and my.visualstudio.com/productkeys but cannot see it there either. 

Can anyone suggest where to go from here?

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey.

    There's an option that might be interesting:  if you purchase a Dynamics 365 Online license (whatever the type), you should be able to request the Dual Use Rights as stated on the Licensing Guide.  Starting from this (Online License & Dual Use Rights), you should be able to obtain a V9 license key on your admin center.

    Regards

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