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Hello Experts,
Client just informed us that they cannot export anymore the views (the excel button disappeared) and the Advanced Finds (the button is disabled). I logged in as sys admin and I have the same problem. It is a CRM 2013 onpremise. Does anyone encountered this type of issue?
we already checked the business administration tab for privileges and the "export to excel" privilege is already maintained for system admin. Still I am not able to see the export to excel button.
Also we have maintained the URL rewrite rules still the problem persist
Already checked the post
community.dynamics.com/.../169379--- Unfortunately no resolution steps are provided.
when we checked the fiddler tool logs we got the below error
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="/_common/error/errorhandler.aspx?BackUri=https%3a%2f%2fcrm2013.xyz.com%2fAdvancedFind%2ffetchData.aspx%3fpagemode%3diframe%26sitemappath%3dCS%257cMyWork%257cnav_dashboards&ErrorCode=&Parm0=%0d%0a%0d%0aError%20Details%3a%20An%20unhandled%20exception%20occurred%20during%20the%20execution%20of%20the%20current%20web%20request.%20Please%20review%20the%20stack%20trace%20for%20more%20information%20about%20the%20error%20and%20where%20it%20originated%20in%20the%20code.&RequestUri=%2f_controls%2fribbon%2fRibbonLayout.js.aspx%3fhierarchy%3d00000000-0000-0000-0000-000000000000%26id%3dEntityTemplateTab.incident.NoRelationship.SubGridStandard.Mscrm.SubGrid.incident.MainTab%26ie%3d0%26ise%3d1%26lcid%3d1033%26mver%3d1096793868%26oc%3d0%26rver%3d-408031573%26ver%3d-585231586&user_lcid=1033">here</a>.</h2>
</body></html>
Note : we have recently installed CRM 2013 service pack one , is it due to this new installation.
Kindly suggest any solution for this issue.
Thanks in advance
Best Regards
Swap
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