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I am using Teams with Microsoft Dynamic CRM
How can I get Call from in activities for call records ?
regarding is not working and for external users it doesn't work how can I populate call from field and account for the same activity?
Hi kajal gupta ,
Please check below links for step by step teams integration with Dynamics 365 guidance:
https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-install-app
https://docs.microsoft.com/en-us/dynamics365/sales/teams-integration/teams-collaboration
https://docs.microsoft.com/en-us/dynamics365/sales/configure-microsoft-teams-dialer
https://www.youtube.com/watch?v=h7BjrM2UkMs
I hope it helps,
Thanks.
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