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Session Id : mWtY2AupkEPnQ561XeMmbV
Customer experience | Sales, Customer Insights,...
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Question on product lifetime/support

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Posted on 12 Apr 2021 09:28:00 by

Hi

Does anyone have a definitive date for when support for Dynamics 365, on premise, version 9.0.26.5 will end?

I started a new role at company which has this running and when started was indicated that would end start of 2021 but from scouring web I "think" I read that this is now extended to 2026.

Can anyone clear this up for me?

Cheers

  • Verified answer
    Wahaj Rashid Profile Picture
    11,321 on 12 Apr 2021 at 10:44:36
    RE: Question on product lifetime/support

    Hi,

    Thank you for your query.

    Dynamics 365 v9 Support:

    • Main Stream End Date: 01/09/2024
    • Extended End Date: 01/13/2026

    Please note Main Stream support covers new features (+ fixes), however, Extend Support only covers fixes.

    Here you can find dates on official website:

    Dynamics 365 for Customer Engagement Apps, version 9.0.2 (on-premises update) - Microsoft Lifecycle | Microsoft Docs

    For details, see following article:

    Is the end of Dynamics CRM/365 on-premises in sight? - Profility

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