PO Required field in Customer set up

(0) Share

Report

Posted on by CPeterson

We are trying to set up a new customer with a PO Required designation. We have that option in Customer Maintenance but aren't able to check the box. This applies to all user levels. How would we go about getting that box checked?

Thank you!

2502.pastedimage1604934279544v1.png

I have the same question (0)

All responses (6)

Answers (0)

MATTGUO 22,349 Moderator on at

Like (0)

Report

Moved to SL forum.

Was this reply helpful? Yes No
Mark E 6,451 on at

Like (0)

Report

Are you able to check the box in Standard Mode Customization Level?

Was this reply helpful? Yes No
CPeterson 40 on at

Like (0)

Report

No, still can't check it.

Was this reply helpful? Yes No
Mark E 6,451 on at

Like (0)

Report

Can you confirm that there is a record in the CustomerEDI table for this CustID?

Was this reply helpful? Yes No
CPeterson 40 on at

Like (0)

Report

I'm not sure where to check for that but this box is not checkable even for new customers. It's not grayed out but you can't check the box. I'm thinking there is another place to select it??

Was this reply helpful? Yes No
Mark E 6,451 on at

Like (1)

Report

That is the only place I know of to select it. Once the OM Setup screen is completed, this tab in Customer Maintenance becomes enabled, and all fields should be available to use. Are there other fields in that tab that are also available?

Was this reply helpful? Yes No