Customer Reconcilation

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Posted on by lally

Hi All ,

AX 2012 R2

Client has lot of customer transactions and noticed that customer balances not matching with ledger balances . So want to reconcile with main accounts and need to find the root cause ?

Could any explain your solutions/approach to match the entries ?

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Ludwig Reinhard Microsoft Employee on at

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Hello lally, In GL we have several reconciliation reports available. Have you tried to run the ones available for customers? Ludwig

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lally 8 on at

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Yes .. that report shows the difference , but how to find that which entries are not matching?

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Ludwig Reinhard Microsoft Employee on at

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Hi lally,

Did you run the report with the include details checkbox selected? If so, AX should show you the voucher numbers affected.

Ludwig

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