In our CRM we have Seperate account enteties for Customers/CustomerContacts and Partners/PartnerContacts. This is instead of just having /Accounts/ and /Contacts/, that then could have a type of /Customers/ adn /Partners/.
Problem is that when using Copilot in outlook to save and email to CRM only Customers/CustomerContacts show up. The old Dynamciw 365 outlook add-on also shows Partners/PartnerContacts.
How can I get Copilot to also show Partners/PartnerContacts?
Or have we just painted ourself into the corner by having seperate entteties for Customers/Partners?